Your outsourced IT department
Managed IT Services
Instead of hiring a full IT team, Codey looks after the systems and software your organisation relies on, organises technical requests, follows up with vendors and gives management clear reports on what was done and what is needed next.
What we take on
- Providing a part-time systems specialist for your company
- Acting as your outsourced IT department
- Overseeing the systems and software used across the organisation
- Managing staff accounts and permissions in coordination with management
- Following up on accounting, sales, inventory and HR systems
- Receiving technical issues and requests and organising their resolution
- Following up with technology vendors and service providers
- Managing licences, subscriptions and renewals
- Preparing periodic technical reports for management
- Documenting systems and technical procedures
- Recommending improvements and upcoming technical needs
- Training staff to use the systems
This service runs on a monthly subscription with agreed working hours. It is not necessarily a round-the-clock presence. Response level and support scope are set in the agreement with each client.
Common questions
Do I need this if I already have one IT employee?
It can still help. We work alongside your employee on tasks beyond their time or specialism, such as automation, vendor follow-up and documentation.
How is the service delivered?
Mostly remotely, within agreed monthly hours, with one channel for requests and a periodic report to management.
Other services
You run your business. We handle the technology.
Tell us what you need and we’ll suggest the right arrangement for your organisation and budget.